What are the terms and conditions for refund?
Cancellation - If due to any circumstances Celfiedesign has to refund the money, it will happen within 2 - 4 working days after we receive your product. The refund will happen via Store credit.
What are the rules for refund courier charges?
As we do not have a reverse pickup facility yet, we will provide you with Reward Points worth Rs. 100 for the shipping charges borne by you.
Please make sure your courier costs do not exceed the amount stipulated above. We recommend using ‘Speed Post’ as your courier service. Speed Post is a Government of India owned entity and has the most widely distributed postal network in India.
I haven't received my refund yet. What should I do?
We update our customers via email once we initiate the refund procedure.